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24/7 SupportFrequently Asked Questions
Quick answers to the most common questions
What payment methods do you accept?
We accept all major credit cards, mobile money (M-Pesa, Tigo Pesa, Airtel Money), and bank transfers.
Is there a setup fee?
No, we never charge setup fees. You can start using PigaPay immediately after creating your account.
Can I upgrade or downgrade my plan?
Yes, you can change your plan at any time. Upgrades are instant, and downgrades take effect at the next billing cycle.
Do you offer a free trial?
Yes! The Starter plan is completely free and includes all basic features. Upgrade anytime as your business grows.
How does billing work?
We bill monthly or yearly depending on your preference. You can cancel anytime with no hidden fees.
Is there a contract?
No, we don't lock you into long-term contracts. You're free to cancel or change your plan at any time.